FAQ

GENERAL QUESTIONS:

WHOLESALE QUESTIONS:

A:

GENERAL QUESTIONS:

  • Do you charge sales tax?

    We do not collect sales tax from anyone outside of the state of Georgia. If you live in Georgia, an automatic sales tax charge of 7% will be added to your order at checkout.

  • Is my transaction secure?

    Your privacy is our utmost priority. We will never share or sell your information to any third party. All payment processing is done through the secure systems of Shopify.

  • How long does it take for my order to ship?

    All orders placed before 1pm EST M-F will be processed and shipped same day. Any orders placed after 1pm EST will process and ship the following business day. Orders placed on Saturday or Sunday will be processed and shipped the following Monday.

  • What is your refund/return policy?

    We will accept returns on unopened items within 7 days of receipt for a refund. Once the item(s) are received your refund will be processed within one billing cycle. Please include original invoice with your return. Used, opened, and/or final sale items cannot be returned.

  • Do you accept international orders?

    At this time we are only accepting international orders from Canada, but we hope to be able to expand and offer more countries in the near future! Please note that our shipping costs only include U.S. Postal charges. International customers are responsible for any additional duties or fees that are due upon receipt. We encourage you to subscribe to our newsletter for up to date info.

  • Do you offer gift wrapping services? We do not offer gift wrapping services at this time.

WHOLESALE QUESTIONS:

  • Do you offer wholesale?

    Yes we do! If you wish to inquire about wholesale, please fill out this form and we will contact you as soon as possible.

  • Can I get a sample pack sent to me?

    If you are interested in purchasing our products wholesale and would like a sample pack sent to you, please fill out this form. When completing the form be sure to include in the message area that you are interested in receiving some samples.